The client builds robots used in semiconductor manufacturing. It wanted to improve the productivity of its Field and Development Engineers by giving them a tool that would make easier for Field Engineers to pinpoint problems in the field without having to rely on Development Engineers to debug the problem
We created a robot simulator that allows Field Engineers to visualize the operations of the robot prior to the error condition. They can run the simulation back and forth to help them pinpoint the problem. Now, more problems are found and corrected in the field. The customer is happy, the Field Engineer is more productive and the Development Engineers don’t have to spend time with field problems.
- C# 2.0