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20 posts.

Why Millennials Don’t Trust Your Hotel App

Why Millennials Don’t Trust Your Hotel App

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The media has portrayed millennials as tech-hungry consumers, looking for adventures, and posting everything on social media.

Many hotel brands have put out their own apps, but this doesn’t mean Millennials will trust it.

Here’s some proof.

Continue in our UX Blog

How to Improve Flight Booking with Personalized Search

How to Improve Flight Booking with Personalized Search

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It is no longer enough to display flight results to provide air travelers with a seamless search experience.

Airlines and travel brands must be aware of how customers search for a flight, when, where, and what is truly motivating them.

Here’s a series of recommendations to create as smart search experience for users booking a flight.

Continue in our UX Blog

How Service Mapping Leads to Personalized Trips

How Service Mapping Leads to Personalized Trips

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Travel brands must provide personalized experiences that give users the content they want, the way they wanted, and when they want it. Following what your competition is doing is not an option.

Here’s a guide on how to start building a personalized experience for your customers.

 

Continue in our UX Blog

 

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